Temporary NHS Receptionist

Confidential; East Midlands; On-site; GBP 14,000 - 21,000; Part time

Job summary

Elizabeth Michael is recruiting for an experienced GP Receptionist to join a busy GP practice in the Nottingham City area on a temporary basis.

The role involves welcoming patients, answering calls, booking appointments, using the practice systems, handling confidential information, and supporting the team in a fast-paced NHS environment.

Qualifications

• Experience in GP/NHS reception or healthcare administration.
• Confident handling patients face-to-face and by telephone.
• Excellent communication and customer service skills.
• Organised and able to stay calm in a busy environment.
• Understanding of confidentiality and data protection.

Responsibilities

• Welcoming patients and providing a friendly first contact.
• Answering calls and handling patient queries.
• Booking and managing appointments.
• Using practice systems and handling confidential information.
• Supporting the wider team with general administration.

Skills

Communication skills

Customer service

Organisational skills

Confidentiality

Punctuality

Telephone skills

Tools

Appointment systems

Healthcare administration software

Job description

Temporary GP / NHS Receptionist

Nottingham, Nottinghamshire

12.71 per hour

Various shifts between 8:00am and 6:30pm

Temporary Ongoing

Here at Elizabeth Michael we are currently recruiting for an experienced GP Receptionist / NHS Receptionist to join a busy GP practice in the Nottingham City area on a temporary basis.

This is a great opportunity for someone with previous GP reception, NHS reception, medical reception or healthcare administration experience who is confident working in a busy patient-facing environment.

The Role

As a GP Receptionist, you will be responsible for:

• Welcoming patients and providing a friendly and professional first point of contact
• Answering incoming calls and dealing with patient queries
• Booking and managing appointments
• Using the practice’s clinical and appointment systems
• Handling confidential patient information appropriately
• Supporting the wider practice team with general administration
• Liaising with GPs, nurses and other members of the practice team
• Working in line with NHS and practice procedures

About You

We are looking for someone who:

• Has previous experience within GP reception, NHS reception, medical reception or a similar healthcare setting
• Is confident dealing with patients both face-to-face and over the telephone
• Has excellent communication and customer service skills
• Is organised and able to work calmly in a busy environment
• Understands the importance of confidentiality
• Is reliable, professional and punctual
• Can adapt to different shift patterns