Temporary NHS Receptionist

Elizabeth Michael Associates LTD; East Midlands; On-site; GBP 15,000 - 21,000; Full time

Job summary

Elizabeth Michael Associates LTD is recruiting an experienced GP Receptionist / NHS Receptionist to join a busy GP practice in the Nottingham City area on a temporary basis. The role offers a starting rate of 12.71 per hour with varied shifts between 8:00am and 6:30pm.

You will welcome patients, answer calls, manage bookings, use the practice systems, handle confidential information, and support the wider team while liaising with GPs and nurses.

Qualifications

• Experience in GP/NHS reception or medical reception settings.
• Able to communicate clearly with patients face-to-face and by phone.
• Respect patient confidentiality and handle sensitive information.
• Organised, reliable and able to work in a busy practice.

Responsibilities

• Welcoming patients and providing a friendly first contact
• Answering incoming calls and dealing with queries
• Booking and managing appointments
• Using the practice's appointment and clinical systems
• Handling confidential patient information
• Supporting the wider practice team with general admin
• Liaising with GPs, nurses and other staff
• Adhering to NHS procedures and practice guidelines

Skills

GP/NHS reception experience

Excellent communication

Confidentiality and discretion

Organised and calm in busy environment

Tools

Appointment systems

Job description

Temporary GP / NHS Receptionist

Nottingham, Nottinghamshire 12.71 per hour Various shifts between 8:00am and 6:30pm Temporary Ongoing

Here at Elizabeth Michael we are currently recruiting for an experienced GP Receptionist / NHS Receptionist to join a busy GP practice in the Nottingham City area on a temporary basis.

This is a great opportunity for someone with previous GP reception, NHS reception, medical reception or healthcare administration experience who is confident working in a busy patient-facing environment.

The Role

As a GP Receptionist, you will be responsible for:

• Welcoming patients and providing a friendly and professional first point of contact

• Answering incoming calls and dealing with patient queries

• Booking and managing appointments

• Using the practice's clinical and appointment systems

• Handling confidential patient information appropriately

• Supporting the wider practice team with general administration

• Liaising with GPs, nurses and other members of the practice team

• Working in line with NHS and practice procedures

About You

We are looking for someone who:

• Has previous experience within GP reception, NHS reception, medical reception or a similar healthcare setting

• Is confident dealing with patients both face-to-face and over the telephone

• Has excellent communication and customer service skills

• Is organised and able to work calmly in a busy environment

• Understands the importance of confidentiality

• Is reliable, professional and punctual

• Can adapt to different shift patterns

If you have previous GP, NHS or medical reception experience and are available for temporary work, we would love to hear from you.