Part-Time Medical Admin & Patient Care Support

West Suffolk Clinical Commissioning Group; Hatfield; Hybrid; GBP 14,000 - 18,000; Part time

Job summary

Sidney House & The Laurels Surgery is offering a part-time administrator position on a 23-hour week, with shifts on Mondays, Tuesdays and Fridays in Hatfield. You will join a busy practice support team to help deliver excellent patient care using SystmOne.

We seek an organised, friendly individual with strong IT, time management and confidentiality. Duties include secretarial tasks, data entry, scanning records, and handling referrals and correspondence in a supportive MDT environment.

Qualifications

• Organised administrator with IT, time management and organisational skills.
• Ability to communicate effectively while handling confidential information.
• Ability to multi-task and maintain attention to detail under pressure.
• Capable of working in a multi-disciplinary team or independently.
• Flexibility to cover colleagues’ annual leave or sickness.

Responsibilities

• Provide secretarial and clerical support to clinical staff and the practice team.
• Data entry and read coding of patient information into the clinical system.
• Scan patient information into computerised records and letters as required.
• Allocate workflow for review by doctors or health professionals.
• Deal with referrals to primary care.
• Process practice post and emails.
• Handle enquiries professionally and maintain patient confidentiality.

Skills

IT literacy

Time management

Organisational skills

Communication

Multi-tasking

Confidentiality

Tools

SystmOne

Job description

Sidney House & The Laurels Surgery is offering a part-time administrator position on a 23-hour week, with shifts on Mondays, Tuesdays and Fridays in Hatfield. You will join a busy practice support team to help deliver excellent patient care using SystmOne.

We seek an organised, friendly individual with strong IT, time management and confidentiality. Duties include secretarial tasks, data entry, scanning records, and handling referrals and correspondence in a supportive MDT environment.