Part-Time Medical Admin & Front Desk (GP Practice)

The Good Practice; Greater London; On-site; GBP 18,000 - 25,000; Part time

Job summary

The Good Practice in London is seeking a part-time Medical Administrator to join our friendly GP practice team. You will work on Thursdays and Fridays, 8am-6:30pm, with the potential for more hours on review, supporting leave cover and daily tasks.

We look for candidates with GP surgery experience and knowledge of SystmOne, who can adapt to changing daily needs and provide courteous, efficient administration across face-to-face, phone, and online channels.

Qualifications

• GP surgery experience and knowledge of NHS admin processes.
• Experience using SystmOne, eRS and Accurx for patient communications.
• Comfort with handling referrals, registrations and prescriptions where applicable.

Responsibilities

• Dealing with day-to-day administration tasks, including processing referrals, online patient requests, and other documents
• Managing the surgery email account and ensuring that all emails are answered in a timely manner
• Processing new patient registrations
• Dealing with repeat prescription requests
• Responding to patient enquiries in person and by telephone with empathy
• Advise patients of charges for non-NHS services, collect payments and issue receipts
• Scanning, filing and photocopying documents
• Clerical support to GPs and the wider healthcare team
• Understand NHS policies and disseminate to patients when requested
• Undertake other duties as requested by management
• Support the practice team with patient wellbeing events

Skills

GP administration experience

SystmOne

eRS

Accurx

Education

GCSE English and Maths

Job description

The Good Practice in London is seeking a part-time Medical Administrator to join our friendly GP practice team. You will work on Thursdays and Fridays, 8am-6:30pm, with the potential for more hours on review, supporting leave cover and daily tasks.

We look for candidates with GP surgery experience and knowledge of SystmOne, who can adapt to changing daily needs and provide courteous, efficient administration across face-to-face, phone, and online channels.