Surgical Medical Administrator - Part-Time

Baddeley Green Surgery; Tunstall; On-site; GBP 14,000 - 19,000; Part time

Job summary

Baddeley Green Surgery is seeking a part-time Medical Administrator to support our clinical team. You will work 25–30 hours per week with cover until 6:30pm for sickness and holiday absence, in a busy GP surgery environment.

The ideal candidate has Primary Care experience, a proactive, motivated approach, and strong admin and receptionist skills. You will handle appointments, patient queries, and information requests, ensuring confidentiality and efficient service.

Qualifications

• Experience in Primary Care or GP settings is essential.
• Pro-active, enthusiastic and self-motivated attitude.
• Experience in general administration duties.
• Experience in front desk reception or customer service roles.
• Able to greet patients and direct them, handle calls and book appointments.
• Familiar with NHS information governance and patient confidentiality.

Responsibilities

• Greet and direct patients in person and by phone.
• Operate the appointment system and book appointments.
• Refer patients and process consent or information forms as needed.
• Scan and code patient-related documents to healthcare records.
• Manage patient information requests (SAR, insurance, DVLA, etc.).
• Support the secretarial team with admin tasks and data entry.
• Maintain accurate and up-to-date patient records.
• Attend Covid-19 vaccination clinics and assist patients with queries.

Skills

General administration

Reception duties

Customer service

Telephone handling

Data entry

Information governance

Job description

Baddeley Green Surgery is seeking a part-time Medical Administrator to support our clinical team. You will work 25–30 hours per week with cover until 6:30pm for sickness and holiday absence, in a busy GP surgery environment.

The ideal candidate has Primary Care experience, a proactive, motivated approach, and strong admin and receptionist skills. You will handle appointments, patient queries, and information requests, ensuring confidentiality and efficient service.