Administrator

West Suffolk Clinical Commissioning Group; Hatfield; Hybride; GBP 14 000 - 18 000; Temps partiel

Résumé du poste

Sidney House & The Laurels Surgery is offering a part-time administrator position on a 23-hour week, with shifts on Mondays, Tuesdays and Fridays in Hatfield. You will join a busy practice support team to help deliver excellent patient care using SystmOne.

We seek an organised, friendly individual with strong IT, time management and confidentiality. Duties include secretarial tasks, data entry, scanning records, and handling referrals and correspondence in a supportive MDT environment.

Qualifications

• Organised administrator with IT, time management and organisational skills.
• Ability to communicate effectively while handling confidential information.
• Ability to multi-task and maintain attention to detail under pressure.
• Capable of working in a multi-disciplinary team or independently.
• Flexibility to cover colleagues’ annual leave or sickness.

Responsabilités

• Provide secretarial and clerical support to clinical staff and the practice team.
• Data entry and read coding of patient information into the clinical system.
• Scan patient information into computerised records and letters as required.
• Allocate workflow for review by doctors or health professionals.
• Deal with referrals to primary care.
• Process practice post and emails.
• Handle enquiries professionally and maintain patient confidentiality.

Connaissances

IT literacy

Time management

Organisational skills

Communication

Multi-tasking

Confidentiality

Outils

SystmOne

Description du poste

About the Role

Sidney House & The Laurels Surgery has an opportunity for an administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part-time basis for 23 hours per week, working Mondays, Tuesdays and Fridays. There may be a possibility to increase the weekly hours in the coming months.

The main responsibilities of the role include:

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Allocating workflow for review by doctors or other health professionals.
• Dealing with referrals to primary care.
• Processing practice post and emails.
  
• Handling enquiries professionally and efficiently.
• Adhering to the strictest standards of patient confidentiality.

About the Candidate

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of patient care. Applicants should have the following skills and experience:

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Flexibility to provide cover for colleagues' annual leave/sickness absence.
• Primary care experience is desirable but not essential.
• You must be comfortable using IT and a variety of digital tools.

About Us

We are a two-sitetrainingpractice based in the semi-rural villages of Hatfield Peverel and Boreham, serving a patient population of 11,200. We are a SystmOne practice with a consistently highQOF achievement and aCQC rating ofGood. We are part of the Aegros PCN with Lt. Waltham & Gt Notley Surgery, Douglas Grove Surgery and the Beacon Health Group.

Our team is made up of four GP partners, four salaried GPs, a paramedic practitioner, practice nurses and HCAs. We are further supported by PCN staff including child and adult mental health practitioners, a physiotherapist and a social prescriber. Additionally we have a well established non-clinical team of managers, administrators, dispensers and receptionists.

Staff wellbeing is very important to us. We are pleased to support and grow our team members as well as offer the following benefits:

• Supportive and friendly environment within a well-established and knowledgeable team
• CPD support with training and development opportunities for those who wish to develop additional skills in line with the aims of the practice
• 5.6 weeks holiday in addition to all bank holidays (pro rata)
• NHS pension
• 1 week study leave (pro rata)
• Free on-site parking
• Annual Christmas party and team lunches arranged during the year.

Our staff cannot also be patients at the surgery, so if you are one of our patients, would like to apply and are offered the role, you would need to be registered at another GP Surgery before commencing in post.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.