Part-Time Library Assistant: Customer Service & Events

The Methodist Church in Britain; Seaford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Travel costs between libraries covered

Job summary

East Sussex County Council’s Seaford library is recruiting a Saturday Library Assistant. The role involves six hours per week, mainly at the customer counter, handling enquiries and signposting customers.

Training is provided and you may cover other East Sussex libraries as needed. Responsibilities include answering calls, issuing items, handling cash, organising files and supporting events such as Rhymetimes and Storytimes for children this summer.

Qualifications

• Customer service and communication skills
• ICT skills, with an interest in further development
• Working well in a team
• Self-motivated
• Willingness to learn and undertake training as required
• Flexibility to work at other East Sussex libraries

Responsibilities

• Staff the customer counter
• Answer a wide range of enquiries and signpost customers to what they are seeking
• Maintain library service provision
• Answer phone calls
• Issue items to customers
• Handle cash
• Organise files
• Support library events, including children's events over the summer
• Support weekly events such as Rhymetimes and Storytimes
• Work at other libraries in East Sussex when required

Skills

Customer service

ICT skills

Teamwork

Willingness to learn

Self-motivated

Flexibility

Job description

East Sussex County Council’s Seaford library is recruiting a Saturday Library Assistant. The role involves six hours per week, mainly at the customer counter, handling enquiries and signposting customers.

Training is provided and you may cover other East Sussex libraries as needed. Responsibilities include answering calls, issuing items, handling cash, organising files and supporting events such as Rhymetimes and Storytimes for children this summer.