Community Library Assistant - Flexible Hours & Events

Hampshire County Council; Romsey; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Health Assured Employee Assistance

Generous annual leave entitlement

Local Government Pension Scheme

Job summary

Hampshire County Council is seeking a Library Team Assistant on an annualised hours contract. The role is based across Romsey, Totton and Hythe libraries, delivering welcoming customer service, leading Story Time sessions, supporting digital access, and helping diverse visitors engage with all library services.

You will carry out manual tasks, assist with admin duties, and promote services via social media while working with partners to strengthen community links.

Qualifications

• Experience in busy, customer-facing roles.
• Excellent communication and interpersonal skills.
• Strong digital skills with Microsoft Office and Google Workspace.
• Comfortable using social media to engage with the community.
• Physically able to carry out manual tasks.

Responsibilities

• Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
• Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
• Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
• Help customers build digital confidence across a range of devices and support with admin tasks including payments, calls, and stock management.
• Promote library services through social media and work with external partners to engage the wider community.

Skills

Customer service experience

Communication skills

Digital proficiency

Social media engagement

Physical fitness

Job description

Hampshire County Council is seeking a Library Team Assistant on an annualised hours contract. The role is based across Romsey, Totton and Hythe libraries, delivering welcoming customer service, leading Story Time sessions, supporting digital access, and helping diverse visitors engage with all library services.

You will carry out manual tasks, assist with admin duties, and promote services via social media while working with partners to strengthen community links.