Library Assistant: Customer Service & Events

East Sussex County Council; Seaford; On-site; GBP 18,000 - 24,000; Full time

Job summary

East Sussex County Council is seeking a Library Assistant to staff the customer counter, answer enquiries and support a range of library services. You will issue items, handle cash and keep records organised while assisting with events and community activities.

No library experience is required as full training is provided; however, a flexible approach to work across East Sussex libraries is essential, with travel costs covered from your base.

Qualifications

• Experience in a library is not essential as full training will be provided.
• Ability to be flexible and work at other East Sussex libraries; travel costs are covered.

Responsibilities

• Staff the customer counter and answer a wide range of enquiries.
• Issue items to customers and handle cash.
• Maintain filing and organisation tasks.
• Support library events (e.g., children's events, Rhymetimes, Storytimes).
• Signpost customers to information and services.

Skills

Customer service

Communication

ICT skills

Teamwork

Flexibility

Willingness to learn

Job description

East Sussex County Council is seeking a Library Assistant to staff the customer counter, answer enquiries and support a range of library services. You will issue items, handle cash and keep records organised while assisting with events and community activities.

No library experience is required as full training is provided; however, a flexible approach to work across East Sussex libraries is essential, with travel costs covered from your base.