Part-Time Inpatient Bookings Coordinator

Nuffield Health Careers; East Midlands; Remote; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Derby Hospital is seeking a part-time Bookings Administrator to manage a high volume of email requests, bookings and appointment changes, ensuring deadlines and patient expectations are met.

You will coordinate room and consultant availability, generate reports, and maintain accurate data using our systems. NVQ Level 2 in Business and Administration or equivalent is preferred.

Qualifications

• NVQ level 2 in Business and Administration or equivalent.
• Experience of working in a customer facing environment.

Responsibilities

• Administer a large volume of email requests from referrals to appointments.
• Ensure complex administration and support meets required standards and timescales.
• Maintain data accuracy and use the appropriate system and format.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointment bookings and changes.
• Coordinate availability of rooms and consultants; create, alter or cancel clinics.

Skills

Empathy

Attention to detail

Customer service

Education

NVQ Level 2 in Business and Administration

Job description

Nuffield Health Derby Hospital is seeking a part-time Bookings Administrator to manage a high volume of email requests, bookings and appointment changes, ensuring deadlines and patient expectations are met.

You will coordinate room and consultant availability, generate reports, and maintain accurate data using our systems. NVQ Level 2 in Business and Administration or equivalent is preferred.