Inpatient Bookings Administrator

Nuffield Health Careers; East Midlands; Remote; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Derby Hospital is seeking a part-time Bookings Administrator to manage a high volume of email requests, bookings and appointment changes, ensuring deadlines and patient expectations are met.

You will coordinate room and consultant availability, generate reports, and maintain accurate data using our systems. NVQ Level 2 in Business and Administration or equivalent is preferred.

Qualifications

• NVQ level 2 in Business and Administration or equivalent.
• Experience of working in a customer facing environment.

Responsibilities

• Administer a large volume of email requests from referrals to appointments.
• Ensure complex administration and support meets required standards and timescales.
• Maintain data accuracy and use the appropriate system and format.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointment bookings and changes.
• Coordinate availability of rooms and consultants; create, alter or cancel clinics.

Skills

Empathy

Attention to detail

Customer service

Education

NVQ Level 2 in Business and Administration

Job description

Bookings Administrator

Derby Hospital | Administration | Permanent | Part Time

£25,038 per annum pro rata

21 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Bookings Administrator in our Derby Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.

• Ensure complex administration and support, meets the required standards and timescales

• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.

• To prepare standard and adhoc reports as required and required by the department

• Handle appointments bookings and changes

• Co-ordinate availability of rooms and consultants

• Create, alter or cancel clinics as required to support business needs

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

• free gym membership
• health assessments
• retail discounts and pension options

At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.