Part-Time Hybrid Banking Support Specialist

Teleperformance; Greater London; Hybrid; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Cycle to Work

Eyecare voucher

Workplace Pension

Monthly Wellbeing Webinars

Refer-A-Friend

Job summary

Teleperformance in Belfast is seeking a part-time Customer Service role with hybrid working. You will be at the first point of contact, helping customers meet their banking needs while following regulatory requirements.

The role offers part-time hours (20h/week) with initial training and a collaborative team environment designed to support growth and achievement. Hybrid model and flexible scheduling help balance commitments.

Qualifications

• Experience in customer service and managing relationships with customers.
• Strong communication skills, both verbal and written.
• Background of working within a regulatory environment.
• Good organisational and time management skills.

Responsibilities

• Provide outstanding customer service at first point of contact.
• Educate customers on banking options to suit personal needs.
• Complete processes accurately and compliantly for a seamless experience.
• Ensure customer interactions meet needs and resolve issues promptly.
• Balance proactive conversations with scheduled customer meetings.

Skills

Customer service

Communication

Regulatory awareness

Time management

Tools

Microsoft Office

Job description

Teleperformance in Belfast is seeking a part-time Customer Service role with hybrid working. You will be at the first point of contact, helping customers meet their banking needs while following regulatory requirements.

The role offers part-time hours (20h/week) with initial training and a collaborative team environment designed to support growth and achievement. Hybrid model and flexible scheduling help balance commitments.