Part-Time Hybrid Banking Customer Service Advisor

TP; Belfast City District; Hybrid; GBP 12.000 - 17.000; Teilzeit

Benefits dieser Stelle

Hybrid working

Training programs

Pension scheme

Refer-A-Friend bonus

Cycle to work scheme

Eyecare vouchers

Holiday purchase scheme

Wellbeing programs

Discounts on products/services

Zusammenfassung

TP in Belfast offers a permanent, part-time Customer Service Advisor role with hybrid working options. You will handle proactive and reactive customer support, educate customers on banking options, and ensure compliant, accurate processing to help customers meet their financial goals.

Join a team that values achievement, provides training, and supports career progression in a fast-paced environment. Performs duties in a structured schedule with a face‑to‑face Teams interview process.

Qualifikationen

• Experience in a customer service environment.
• Ability to navigate regulatory environments and documentation.

Aufgaben

• Provide proactive and reactive customer service at first point of contact.
• Educate customers on banking options and assist in choosing suitable services.
• Complete processes accurately and compliantly for a seamless customer experience.
• Resolve issues and maintain strong customer relationships.

Kenntnisse

Customer service

Communication skills

Regulatory environment

MS Office

Relationship management

Tools

Microsoft Office

Jobbeschreibung

TP in Belfast offers a permanent, part-time Customer Service Advisor role with hybrid working options. You will handle proactive and reactive customer support, educate customers on banking options, and ensure compliant, accurate processing to help customers meet their financial goals.

Join a team that values achievement, provides training, and supports career progression in a fast-paced environment. Performs duties in a structured schedule with a face‑to‑face Teams interview process.