Belfast Financial Services Advisor (Hybrid)

Teleperformance; Carryduff; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Workplace Pension

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Résumé du poste

Teleperformance in Belfast City Centre is hiring Financial Services Contact Centre Agents to provide proactive and reactive support to customers, helping them manage their financial arrangements. You’ll join a supportive, fast-paced team with full training and progression opportunities.

You’ll start with 40 hours per week on shifts between 07:00 and 23:00, with part-time training and occasional start dates from January 2027.

Qualifications

• Experience in a customer service environment.
• Strong organisational and time management skills.
• Ability to operate within regulatory requirements.

Responsabilités

• Provide outstanding customer service at first point of contact.
• Educate customers on banking options and support service choices.
• Accurately complete processes in a compliant manner for a seamless experience.
• Resolve issues and ensure customer outcomes meet needs.
• Maintain relationships with colleagues to support customers and business goals.

Connaissances

Customer service experience

Organisational skills

Time management

Regulatory awareness

Outils

Microsoft Office

Description du poste

Teleperformance in Belfast City Centre is hiring Financial Services Contact Centre Agents to provide proactive and reactive support to customers, helping them manage their financial arrangements. You’ll join a supportive, fast-paced team with full training and progression opportunities.

You’ll start with 40 hours per week on shifts between 07:00 and 23:00, with part-time training and occasional start dates from January 2027.