Part-Time Healthcare Receptionist & Admin Hub

Bsmhft; Greet; On-site; GBP 26,000 - 27,000; Part time

Job summary

Zinnia - part of the Birmingham and Solihull Mental Health NHS Foundation Trust, is seeking a part-time Receptionist/Administrator for the Zinnia Community Mental Health Team. The role covers reception and admin duties across bases, with a friendly, professional front-of-house presence required.

You will support the Hub with high-quality administrative tasks, appointments, mail handling and correspondence, liaising with multidisciplinary colleagues, patients and other services as needed.

Qualifications

• Up-to-date working knowledge of all Microsoft packages.
• Relevant experience of working in a healthcare setting.
• Working knowledge of RiO.

Responsibilities

• The post holder will undertake reception and administrative duties, including monitoring, recording and booking appointments, managing a busy telephone line and processing clinical letters.
• Liaise with multi-disciplinary team members, other health professionals, GP's, social workers, service users and other agencies.
• Work independently with good organisation, prioritising workload and handling enquiries confidentially under pressure.

Skills

Microsoft Office

Healthcare setting

RiO

Education

NVQ Level II Receptionist or Admin qualification or RSA II in relevant admin subject, or equivalent or working towards

GCSE English or equivalent

RSA II Typing

Tools

RiO

Job description

Zinnia - part of the Birmingham and Solihull Mental Health NHS Foundation Trust, is seeking a part-time Receptionist/Administrator for the Zinnia Community Mental Health Team. The role covers reception and admin duties across bases, with a friendly, professional front-of-house presence required.

You will support the Hub with high-quality administrative tasks, appointments, mail handling and correspondence, liaising with multidisciplinary colleagues, patients and other services as needed.