Front Desk Admin & Receptionist - Mental Health Hub

Birmingham and Solihull Mental Health NHS Foundation Trust; West Midlands; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Zusammenfassung

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a full-time Receptionist/Administrator to support the Zinnia Community Mental Health Team. You will be the first point of contact for patients, staff and visitors, presenting in a friendly and approachable manner.

Based at Zinnia, you may work across bases as needed. Duties include managing appointments, handling a busy telephone line, receiving mail, processing clinical letters and liaising with multidisciplinary colleagues

Qualifikationen

• Experience as receptionist/administrator.
• Ability to handle multiple admin tasks.
• Proven organisational and communication skills.

Aufgaben

• Monitor, record and book appointments.
• Manage a busy telephone line.
• Receive incoming mail and ensure timely action.
• Process clinical letters and other correspondence.
• Liaise with multidisciplinary team members to provide admin support.

Kenntnisse

Organisational skills

Administrative skills

Prioritisation

Confidentiality

Jobbeschreibung

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a full-time Receptionist/Administrator to support the Zinnia Community Mental Health Team. You will be the first point of contact for patients, staff and visitors, presenting in a friendly and approachable manner.

Based at Zinnia, you may work across bases as needed. Duties include managing appointments, handling a busy telephone line, receiving mail, processing clinical letters and liaising with multidisciplinary colleagues