Part-Time Team Administrator & Receptionist - NHS

Bsmhft; Metropolitan Borough of Solihull; On-site; GBP 26,000 - 27,000; Part time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust in Solihull is seeking a Band 3 Team Administrator/Receptionist for 22.5 hours per week on a fixed-term 12-month contract. The role involves first point of contact for patients and staff, handling appointments, mail, and phone duties within a multidisciplinary CMHT.

The post requires good organisational skills, experience in reception/administration, and proficiency with Microsoft Office; DBS checks and pre-employment processes apply.

Qualifications

• NVQ Level II in Business Administration or working towards.
• GCSE English or equivalent.
• Experience in an administrator/receptionist role.
• Evidence of experience in a customer focussed healthcare environment.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor, record and book appointments and manage a busy telephone line.
• Receive all incoming mail and ensure actions are taken.
• Process clinical letters and other correspondence; monitor team allocation list.
• Liaise with multi-disciplinary team members and other health professionals.

Skills

Receptionist

Admin support

Customer service

Microsoft Office

Education

NVQ Level II in Business Administration

GCSE English

Tools

RiO

Microsoft Office

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust in Solihull is seeking a Band 3 Team Administrator/Receptionist for 22.5 hours per week on a fixed-term 12-month contract. The role involves first point of contact for patients and staff, handling appointments, mail, and phone duties within a multidisciplinary CMHT.

The post requires good organisational skills, experience in reception/administration, and proficiency with Microsoft Office; DBS checks and pre-employment processes apply.