Part-Time Healthcare Clinic Receptionist — Friendly Admin

Bupa; Ringwood; On-site; GBP 8,500 - 13,000; Part time

Benefits offered by this job

25 days holiday

Enhanced pension

Digital GP access

Wellbeing support

Family wellbeing resources

Job summary

Bupa Clinic Ringwood is seeking a friendly Administrator/Receptionist to handle front-desk duties, appointments, and general admin in a busy healthcare setting.

As the first point of contact, you will greet customers, manage calls and emails, process payments, and support clinical teams to ensure a smooth and welcoming patient journey.

The role offers part-time hours, a permanent contract, and a benefits package designed to help you thrive.

Qualifications

• Previous reception, administration, or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills with great attention to detail.
• Confidence using Microsoft Office and other digital systems.
• Ability to prioritise workload and remain calm in a busy environment.
• Proactive, positive, and reliable approach to work.
• Knowledge of medical terminology.
• Experience within a healthcare setting.

Responsibilities

• Welcome and support customers throughout their visit, ensuring they receive an exceptional experience from arrival to departure.
• Manage incoming calls, emails, and customer enquiries professionally and efficiently.
• Book, amend, and manage appointments using our clinical systems.
• Process payments, invoices, and related administrative tasks accurately.
• Prepare customer documentation and support the management of medical records and test results.
• Maintain a clean, professional, and welcoming reception environment.
• Support clinicians and colleagues to ensure reports and customer information are processed within agreed timescales.
• Assist with stock control, ordering supplies, and general office administration.
• Contribute to a positive team culture and support colleagues across the wider Bupa network when required.

Skills

Communication skills

Organisational skills

Interpersonal skills

Attention to detail

Microsoft Office

Workload prioritisation

Reliability

Medical terminology

Healthcare setting experience

Tools

Microsoft Office

Job description

Bupa Clinic Ringwood is seeking a friendly Administrator/Receptionist to handle front-desk duties, appointments, and general admin in a busy healthcare setting.

As the first point of contact, you will greet customers, manage calls and emails, process payments, and support clinical teams to ensure a smooth and welcoming patient journey.

The role offers part-time hours, a permanent contract, and a benefits package designed to help you thrive.