Part-Time Saturday Administrator – Health Centre Support

Bupa; Reading; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Annual leave 25 days

Pension

Life insurance

Digital GP

Flexible working

Wellbeing resources

Job summary

Bupa is seeking an Administrator to join our Reading health centre on a part-time basis, Saturdays only from 07:30 to 16:00. You will deliver friendly reception and efficient administrative support, helping ensure smooth centre operations and a welcoming patient experience.

You will manage calls, bookings, payments and paperwork, while maintaining accuracy and a patient-focused approach in a busy healthcare setting.

Qualifications

• Excellent customer service and communication skills.
• Strong administrative and organisational abilities.
• Experience in healthcare or customer service environments.

Responsibilities

• Greeting and welcoming customers and supporting them throughout their visit.
• Managing incoming calls, emails and customer enquiries professionally.
• Booking, amending and rescheduling appointments using internal systems.
• Processing payments, invoices and administrative documentation accurately.
• Preparing appointment paperwork and clinical files as required.
• Managing customer reports and issuing them within timescales.
• Supporting results management, including scanning and uploading documents.
• Maintaining a professional, safe and welcoming reception and waiting area.
• Monitoring stock levels and ordering supplies when required.
• Supporting the wider clinical and operational teams to deliver an exceptional customer experience.
• Ensuring compliance with company policies, quality standards and clinical governance.

Skills

Customer service

Communication

Administrative

Multitasking

Microsoft Office

Attention to detail

Teamwork

Audio typing

Medical terminology

Healthcare experience

Tools

Microsoft Office

Job description

Bupa is seeking an Administrator to join our Reading health centre on a part-time basis, Saturdays only from 07:30 to 16:00. You will deliver friendly reception and efficient administrative support, helping ensure smooth centre operations and a welcoming patient experience.

You will manage calls, bookings, payments and paperwork, while maintaining accuracy and a patient-focused approach in a busy healthcare setting.