Part-Time Healthcare Admin & Referrals Coordinator

Devon Partnership Trust; Tavistock; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Devon Partnership Trust's TALKWORKS South Hams & West Devon Team in Tavistock is seeking a Part Time Business Support Administrator to join a busy admin team supporting therapists and wellbeing practitioners.

This 15-hour-per-week role includes handling high volumes of referrals, scheduling appointments on IAPTus, sending letters, and providing general administrative support, with some hours on Fridays.

Qualifications

• Excellent organisational skills and ability to prioritise workload.
• Experience in administrative or secretarial roles, handling confidential information.
• Experience in Healthcare or Social Care administrative settings.
• Good numeracy and literacy skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of electronic records and diary management.

Responsibilities

• Process high volumes of telephone and online referrals.
• Deal with calls in a sympathetic and calm manner.
• Book initial appointments on IAPTus and prepare letters.
• Provide general admin support to Therapists within the team.

Skills

Excellent organisational skills

Prioritisation

Experience in administrative or secret

Confidential information handling

Healthcare admin experience

Numeracy and literacy skills

Education

Business Administration Level 3 / T Level in Management and Administration

GCSE English or equivalent

ICDL / computing qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

IAPTus

Job description

Devon Partnership Trust's TALKWORKS South Hams & West Devon Team in Tavistock is seeking a Part Time Business Support Administrator to join a busy admin team supporting therapists and wellbeing practitioners.

This 15-hour-per-week role includes handling high volumes of referrals, scheduling appointments on IAPTus, sending letters, and providing general administrative support, with some hours on Fridays.