Part-Time Team Administrator – Evening Shift (Wellbeing)

Dorset HealthCare University NHS Foundation Trust; Bournemouth; On-site; GBP 12,000 - 16,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a part-time Team Administrator to join the Poole Steps 2 Wellbeing team. The role focuses on delivering confidential, efficient administration to clients and staff, handling a busy contact centre, and maintaining accurate records.

The successful candidate will possess strong customer care skills, an excellent telephone manner, and the ability to work under pressure within a team.

Qualifications

• Experience in a busy office environment.
• Excellent written and spoken English.
• Knowledge of NHS organisation and protocols.
• Ability to work effectively as part of a team.

Responsibilities

• Handle high volume incoming telephone calls with confidentiality and care.
• Provide accurate data input and maintain client records in our database.
• Support Steps to Wellbeing clients and staff with efficient administrative tasks.
• Be flexible to work one evening shift per week as required.

Skills

Word processing

Microsoft Office & Teams

Electronic service user record

Education

GCSE English or equivalent

ECDL

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a part-time Team Administrator to join the Poole Steps 2 Wellbeing team. The role focuses on delivering confidential, efficient administration to clients and staff, handling a busy contact centre, and maintaining accurate records.

The successful candidate will possess strong customer care skills, an excellent telephone manner, and the ability to work under pressure within a team.