Personal Assistant - Talking Therapies

CORNWALL PARTNERSHIP NHS FOUNDATION TRUST; Higher Porthpean; On-site; GBP 23,000 - 32,000; Full time

Job summary

CORNWALL PARTNERSHIP NHS FOUNDATION TRUST is seeking an organised and proactive administrator to provide a personal assistant and secretarial service to the Clinical Lead for Talking Therapies. The role requires initiative, excellent communication, and the ability to multi-task in a busy health setting.

You will manage day-to-day workload, organise meetings and diary, take accurate notes, and support effective communication with internal and external stakeholders.

Qualifications

• Organised and efficient administrator with the ability to work without supervision.
• Excellent organisational and communication skills are essential.
• Ability to multi-task and prioritise competing demands.

Responsibilities

• Act as central point of contact for the Clinical Lead when off site.
• Provide a comprehensive administration service across a range of tasks.
• Organise meetings, diary, appointments, and hospitality with initiative.
• Prepare agendas, attend meetings, and provide accurate note-taking and action points.
• Maintain filing systems and bring-forward systems for documentation.

Skills

Organisational skills

Communication

Prioritisation

Job description

Exciting opportunity for an organised and efficient administrator to join our team on a permanent basis. In this role, you'll be providing an effective personal assistant and secretarial service to the Clinical Lead for Talking Therapies. You'll be required to manage your day-to-day workload and use your own initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands.

• To act as a central point of contact for the Clinical Lead when they are off site.
• To manage the provision of an efficient and effective administration service by undertaking a wide range of administrative tasks.
• Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
• To organise meetings, appointments, diary, and hospitality arrangements as appropriate using own initiative to prioritise appointments whilst maintaining good public relations.
• To create and distribute agendas, attend meetings and provide an efficient note taking service in a formal setting, and undertake action points where appropriate and other key meetings.
• To maintain a comprehensive filing system including management of an effective bring forward system, initiating appropriate action to ensure the accurate processing, storage and future retrieval of all documentation.

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.