Part-Time Team Administrator – Evening Shift & Frontline Support

Dorset HealthCare University NHS Foundation Trust; Bearwood; On-site; GBP 11,000 - 15,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a part-time Team Administrator (22.5 hours) to support the Steps to Wellbeing teams in Poole. The role requires handling a high volume of calls, excellent customer care, and accurate data entry within a busy office environment.

The successful candidate will work one evening shift per week and will be supported by a Trust that emphasises compassionate, high-quality patient care and teamwork.

Qualifications

• Experience in busy office environment.
• Ability to handle a high volume of calls with confidentiality.
• Strong communication and customer care skills.

Responsibilities

• Provide confidential, efficient administration to Steps to Wellbeing clients and staff.
• Manage high volume of incoming calls to the contact centre.
• Support with data entry and DBS-related requirements.

Skills

Customer service

Telephone handling

Attention to detail

Teamwork

Tools

MS Office

Database

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a part-time Team Administrator (22.5 hours) to support the Steps to Wellbeing teams in Poole. The role requires handling a high volume of calls, excellent customer care, and accurate data entry within a busy office environment.

The successful candidate will work one evening shift per week and will be supported by a Trust that emphasises compassionate, high-quality patient care and teamwork.