Part-Time Health Club Concierge & Guest Services

Harri; Morley; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Marriott is seeking a part-time Front Desk/Reception Associate in the United Kingdom. You will greet guests, answer calls, assist with club service inquiries, manage bookings, and maintain accurate guest records.

Responsibilities include handling payments, ensuring a clean reception area, coordinating with departments, and acting on guest feedback to improve experiences. The role offers meals on duty, a provided uniform, access to Marriott discounts, pension participation, and career development

Qualifications

• Pool lifeguard and first aid certifications preferred.

Responsibilities

• Greet guests with a friendly, professional demeanour.
• Answer phone calls and direct them to the appropriate departments.
• Assist guests with inquiries about club services, memberships and facilities.
• Manage bookings and reservations for club activities and services.
• Maintain accurate records of guest interactions and transactions.
• Handle payments and process transactions for memberships and services.
• Ensure cleanliness and organisation in the reception area.
• Coordinate with other departments to fulfil guest requests and ensure smooth operations.
• Monitor guest feedback and implement improvements to enhance their experience.

Skills

First aid

Pool Lifeguard

Job description

Marriott is seeking a part-time Front Desk/Reception Associate in the United Kingdom. You will greet guests, answer calls, assist with club service inquiries, manage bookings, and maintain accurate guest records.

Responsibilities include handling payments, ensuring a clean reception area, coordinating with departments, and acting on guest feedback to improve experiences. The role offers meals on duty, a provided uniform, access to Marriott discounts, pension participation, and career development