Premium Wellness Concierge & Spa Host - Member Experience

Global Sports Jobs Limited; Beaconsfield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free club membership for you and your

50% discount on food and drinks

Discounts on swimming, tennis lessons,

Job summary

Global Sports Jobs Limited is seeking a Receptionist for a premium health and wellness club in Beaconsfield, United Kingdom. The role is the first point of contact for members, delivering a premium experience and handling queries and bookings both face to face and by telephone.

You will work in a team-focused environment, representing the brand in all member interactions and ensuring the reception area aligns with brand standards.

Qualifications

• A passion for customer service.
• Strong communication and collaboration skills, with the ability to work as part of a team.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries face to face and by telephone.
• Manage member bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador for the business in member-facing interactions.

Skills

Customer service

Communication

Teamwork

Job description

Global Sports Jobs Limited is seeking a Receptionist for a premium health and wellness club in Beaconsfield, United Kingdom. The role is the first point of contact for members, delivering a premium experience and handling queries and bookings both face to face and by telephone.

You will work in a team-focused environment, representing the brand in all member interactions and ensuring the reception area aligns with brand standards.