Part-Time GP Receptionist (30h/wk) — Flexible Hours

Aughton Surgery; Ormskirk; On-site; GBP 12,000 - 18,000; Part time

Job summary

Aughton Surgery is seeking a part-time GP Receptionist to work 30 hours per week across five days (6 hours per day). Roles include greeting patients, booking appointments, and handling queries in a busy GP practice. The post offers flexibility to cover leave and overtime opportunities on a rota basis.

Candidates should have GCSE-level education, with GP reception or customer service experience preferred. Proficiency in Microsoft Office and EMIS/Web-based tools is desirable.

Qualifications

• GCSE level education or equivalent; GP practice experience desirable but not essential.
• Experience with the general public and customer service is essential.
• Able to work in a busy GP reception and perform admin duties.

Responsibilities

• Greeting patients and booking appointments.
• Actioning tasks from clinical staff.
• Administrative and clerical support to clinical and management teams.
• Monitor and respond to emails on the practice account.
• Direct patients to appropriate services; liaise with external parties.

Skills

Customer service

Time management

Interpersonal skills

Problem solving

Team player

Autonomy

Policy adherence

Education

GCSE level or equivalent

GCSE Mathematics (Grade C or above)

GCSE English (Grade C or above)

NVQ Level 2 in Health and Social Care

Tools

EMIS Web

Docman

AccuRx

Microsoft Office

Outlook

Job description

Aughton Surgery is seeking a part-time GP Receptionist to work 30 hours per week across five days (6 hours per day). Roles include greeting patients, booking appointments, and handling queries in a busy GP practice. The post offers flexibility to cover leave and overtime opportunities on a rota basis.

Candidates should have GCSE-level education, with GP reception or customer service experience preferred. Proficiency in Microsoft Office and EMIS/Web-based tools is desirable.