Part-Time GP Front Desk & Patient Admin

William Hopwood Surgery; West Wick; On-site; GBP 12,000 - 17,000; Part time

Job summary

William Hopwood Surgery is seeking a part-time GP Receptionist/Admin to join a busy but friendly team. You will manage patient enquiries, booking and amending appointments, and provide admin support while using established processes.

The role requires experience in primary care, strong communication, and IT competencies. Flexibility to cover sickness, holidays, and opening/closing times is essential.

Qualifications

• Previous experience as a Receptionist in primary care.
• Strong interpersonal and communication skills.
• Knowledge of EMIS WEB system.
• Experience using appointment systems.

Responsibilities

• Handle telephone, face-to-face and electronic patient enquiries.
• Book and amend patient appointments and home visits.
• Provide administrative support and clerical tasks.
• Maintain confidentiality and comply with practice policies.

Skills

Interpersonal skills

Communication skills

Prioritisation

Customer service

Education

GCSE Maths & English

Tools

EMIS WEB

Appointment system

Job description

William Hopwood Surgery is seeking a part-time GP Receptionist/Admin to join a busy but friendly team. You will manage patient enquiries, booking and amending appointments, and provide admin support while using established processes.

The role requires experience in primary care, strong communication, and IT competencies. Flexibility to cover sickness, holidays, and opening/closing times is essential.