Part-Time Front Desk & Visitor Experience Lead

Cygnet Group; East Midlands; Hybrid; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discounts

Healthcare benefits

Job summary

Cygnet Hospital Derby is hiring a part-time receptionist to provide a professional and welcoming front-desk experience. You will greet visitors, manage sign-ins, handle calls, and support general office duties while ensuring safety and confidentiality.

The role requires strong communication, organisational skills, and proficiency with Microsoft Office. The position offers shifts across mornings and early afternoons on a rota, with DBS checks required and access to employee benefits and

Qualifications

• Experience as a receptionist/administrator
• Strong organisational and multi-tasking abilities
• Computer literacy including Windows/Word/Excel/Outlook or equivalents
• Knowledge of telephone systems
• Polite, friendly and communicative with good numeracy and literacy

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors and notify staff of arrivals
• Ensure visitors sign in/out and patients are recorded on return/exit
• Answer and transfer calls and take messages as needed
• Sort and distribute post and assist with general office duties
• Keep the reception area clean and tidy
• Promote safety and security and ensure staff follow protocols

Skills

Customer service

Organised

Multi-tasking

Telephone systems

Microsoft Office

Education

GCSE Maths and English

Tools

Microsoft Office

Windows OS

Job description

Cygnet Hospital Derby is hiring a part-time receptionist to provide a professional and welcoming front-desk experience. You will greet visitors, manage sign-ins, handle calls, and support general office duties while ensuring safety and confidentiality.

The role requires strong communication, organisational skills, and proficiency with Microsoft Office. The position offers shifts across mornings and early afternoons on a rota, with DBS checks required and access to employee benefits and