Front Desk Receptionist — Healthcare & Recovery Team

CYGNET; Lancashire; On-site; GBP 26,000 - 31,000; Full time

Job summary

CYGNET is seeking an experienced Receptionist at Cygnet Newton House, Blackpool. This full-time role (40 hours weekly) runs Monday to Friday, 09:00–17:00, with DBS checks required and a professional reception environment supporting men in high-quality care settings.

You will manage visitor reception, calls, post, and general office tasks while upholding confidentiality and safety protocols in a high-support service near Blackpool centre.

Qualifications

• Polite, friendly and approachable with excellent communication skills.
• Organised, naturally helpful and a good multi-tasker.
• Knowledgeable of telephone systems.
• GCSE Maths and English qualified with a good level of numeracy and literacy.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify the appropriate staff member of their arrival.
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately.
• Answer & transfer all incoming calls and take messages where appropriate.
• Sort & distribute post, and assist with general office duties as required.
• Keep the reception area clean & tidy.
• Promote the safety & security of all site users and ensure staff comply with security protocols.

Skills

Communication skills

Organised

Multi-tasking

Customer service

Education

GCSE Maths & English

Tools

Windows

Word

Excel

Outlook

Job description

CYGNET is seeking an experienced Receptionist at Cygnet Newton House, Blackpool. This full-time role (40 hours weekly) runs Monday to Friday, 09:00–17:00, with DBS checks required and a professional reception environment supporting men in high-quality care settings.

You will manage visitor reception, calls, post, and general office tasks while upholding confidentiality and safety protocols in a high-support service near Blackpool centre.