Part-Time Front Desk & Guest Services Specialist

PEN Group

Greater London

On-site

GBP 14,000 - 18,000

Part time

6 hours ago
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Benefits offered by this job

Annual leave (7.2 weeks)
Workplace pension scheme
Company Sick Pay
Statutory maternity and paternity pay
Employee Assistance Programme (HAWis-?
Virtual GP access (Livi)
Speak Up Service
Wellbeing and counselling support (Wis
Financial, legal and medical advice (M
Life & Leadership coaching (Wisdom)
Discounts and perks (Bright Exchange)
Self-development and self-taught培训

Job summary

Planet Education Network (PEN) is seeking a professional Receptionist for our Head Office. This part-time role covers front-of-house duties, light administrative tasks, and meeting room coordination.

You’ll welcome visitors, guide students and staff, handle calls and emails, and support senior management with routine duties. Key skills include strong communication, organisation, MS Office proficiency, and a professional demeanor.

Qualifications

  • Minimum 1 year experience in receptionist, admin or customer-facing role.
  • Excellent verbal and written communication skills.
  • Professional, friendly approach with strong interpersonal skills.
  • Highly organised with good time management and attention to detail.
  • Experience in educational or corporate settings preferred.

Responsibilities

  • Greet visitors, staff and students in a courteous, professional manner.
  • Handle incoming calls and emails, redirect queries as appropriate.
  • Maintain a clean, organised reception area and issue visitor passes.
  • Provide directions to floors/offices and assist with room bookings.
  • Coordinate meeting rooms, refreshments, and materials as needed.
  • Offer light administrative support to senior management.
  • Monitor stock levels of office supplies and manage replenishments.
  • Perform routine admin tasks (photocopying, scanning, filing, data entry).
  • Support courier services, mail flow, health & safety and office compliance.

Skills

Communication skills
Interpersonal skills
Time management
Organisation
MS Office

Tools

Microsoft Office

Job description

Planet Education Network (PEN) is seeking a professional Receptionist for our Head Office. This part-time role covers front-of-house duties, light administrative tasks, and meeting room coordination.

You’ll welcome visitors, guide students and staff, handle calls and emails, and support senior management with routine duties. Key skills include strong communication, organisation, MS Office proficiency, and a professional demeanor.

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