Front Desk & Student Services Coordinator

Teaching Vacancies; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Accessible campuses

On-site facilities

CPD days

Travel season ticket loan

Health cash plan

Employee assistance program

Discounts

Office 365 & Adobe access

Job summary

Teaching Vacancies is seeking an enthusiastic Receptionist to join the College's Customer Services Team in Greater London. You will be the first point of contact for students, applicants, visitors and colleagues, delivering a welcoming, professional front-line service and guiding enquiries to the right teams.

You will manage the reception, handle telephone and email enquiries, process applications where needed, issue student IDs and enrolment letters, and support College recruitment events.

Qualifications

• Excellent communication and customer service skills.
• Strong administrative and organisational abilities.
• Experience dealing with enquiries and visitors is advantageous.

Responsibilities

• Manage College reception and visitor management processes.
• Provide information, support applications, and direct visitors to specialist teams.
• Process applications, issue student ID cards and enrolment letters.
• Assist with College recruitment and promotional events.
• Manage telephone and email enquiries professionally.
• Ensure reception area remains welcoming, organised and well presented.

Skills

Communication

Customer service

Administrative skills

Tools

Reception software

Job description

Teaching Vacancies is seeking an enthusiastic Receptionist to join the College's Customer Services Team in Greater London. You will be the first point of contact for students, applicants, visitors and colleagues, delivering a welcoming, professional front-line service and guiding enquiries to the right teams.

You will manage the reception, handle telephone and email enquiries, process applications where needed, issue student IDs and enrolment letters, and support College recruitment events.