Part-Time Front Desk & Guest Experience Host

Leonardo Hotels; Tees Valley; Hybrid; GBP 1,240,000 - 1,653,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing calendar

Training programs with clear paths for

Job summary

Leonardo Hotels Middlesbrough is seeking a Part-time Receptionist to ensure smooth front desk operations and deliver the warm, 5-star hospitality guests expect. You’ll welcome guests, handle check-in/check-out, and be the first friendly face of the hotel in a busy, vibrant team.

The role offers opportunities for on-the-job training and progression within the Leonardo Hotels estate, with perks and staff benefits highlighted in the team communications.

Qualifications

• Be courteous to guests and colleagues at all times.
• Top-notch organisational skills.
• Be dependable and a reassuring influence for guests.
• Offer guidance and local recommendations for a great stay in the city.

Responsibilities

• Organise all aspects of the check-in and check-out processes.
• Act as the ambassador for the hotel and Leonardo Hotels estate.
• Provide friendly, warm service to guests and colleagues.

Skills

Customer service

Hospitality

Organisational skills

Guest relations

Job description

Leonardo Hotels Middlesbrough is seeking a Part-time Receptionist to ensure smooth front desk operations and deliver the warm, 5-star hospitality guests expect. You’ll welcome guests, handle check-in/check-out, and be the first friendly face of the hotel in a busy, vibrant team.

The role offers opportunities for on-the-job training and progression within the Leonardo Hotels estate, with perks and staff benefits highlighted in the team communications.