Part-Time Front Desk Host – 5-Star Guest Experience

Leonardo Hotels; Manchester; Hybrid; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Special room rates

Recognition scheme

Talent referral scheme

Wellbeing calendar

Job summary

Leonardo Hotels in Manchester is seeking a part-time Receptionist to be the friendly face guests meet on arrival. You will manage check-in and check-out with a focus on delivering the 5-star level of service and local recommendations to enhance a guest’s stay.

The role requires warm personality, excellent communication, and solid organisational skills. You’ll work as part of a vibrant team, with ongoing training and opportunities for progression within the Leonardo Hotels network.

Qualifications

• Front desk/hospitality experience preferred.
• Strong communication and guest relations skills.
• Ability to manage check-in/out efficiently and calmly.

Responsibilities

• Greet guests warmly and manage check-in/check-out processes.
• Answer questions and provide local recommendations for a great stay.
• Coordinate with housekeeping and other hotel teams to ensure guest satisfaction.
• Maintain a clean and welcoming reception area throughout shifts.

Skills

Warm personality

Customer service

Excellent communication

Organised

Education

Hospitality/front desk experience

Job description

Leonardo Hotels in Manchester is seeking a part-time Receptionist to be the friendly face guests meet on arrival. You will manage check-in and check-out with a focus on delivering the 5-star level of service and local recommendations to enhance a guest’s stay.

The role requires warm personality, excellent communication, and solid organisational skills. You’ll work as part of a vibrant team, with ongoing training and opportunities for progression within the Leonardo Hotels network.