Front Desk Pro - Create Memorable Stays

Leonardo Hotels; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Room discounts

Recognition program

Referral program

Wellbeing calendar

Training programs

Job summary

Leonardo Hotels Bradford is seeking a Receptionist to support the Front Office and ensure smooth check-in and check-out while delivering warm, 5-star hospitality to our guests.

You’ll be the first point of contact, representing the Leonardo brand, sharing local recommendations, and working with a vibrant team through ongoing training and development to progress in the hospitality industry.

Qualifications

• Experience in hospitality or reception is preferred.
• Strong guest or customer service skills.
• Organisational and time-management abilities.

Responsibilities

• Manage check-in and check-out processes with a 5-star service ethos.
• Act as ambassador for the hotel and Leonardo Hotels group.
• Provide local recommendations and handle guest inquiries.

Skills

Customer service

Communication

Organisation

Hospitality

Job description

Leonardo Hotels Bradford is seeking a Receptionist to support the Front Office and ensure smooth check-in and check-out while delivering warm, 5-star hospitality to our guests.

You’ll be the first point of contact, representing the Leonardo brand, sharing local recommendations, and working with a vibrant team through ongoing training and development to progress in the hospitality industry.