Part-Time NHS Admin & Front Desk Coordinator

East of England Community Health & Care NHS Trust; Norwich; On-site; GBP 12,000 - 18,000; Part time

Job summary

East of England Community Health and Care NHS Trust is seeking an Administration Assistant for Norwich Clinic. The role covers reception, front of house, call taking and appointment management within the iCaSH service, delivering a wide range of administrative support to clinical and non-clinical teams.

The post focuses on first point of contact with patients via telephone, booking appointments and maintaining accurate patient records in accordance with policy.

Qualifications

• Proficient in standard office software and systems.
• Able to adapt to new software quickly.
• Strong communication skills with patients and colleagues.

Responsibilities

• Provide reception, front of house, call taking and appointment management.
• Support clinical and non-clinical teams with administrative tasks.
• Maintain accurate patient records in line with policy.
• Manage mail, archiving and clerical duties as required.

Skills

Good all round PC skills

Willingness to train on various syste

Ability to cope under pressure

Excellent organisational skills

Excellent telephone & communication

Job description

East of England Community Health and Care NHS Trust is seeking an Administration Assistant for Norwich Clinic. The role covers reception, front of house, call taking and appointment management within the iCaSH service, delivering a wide range of administrative support to clinical and non-clinical teams.

The post focuses on first point of contact with patients via telephone, booking appointments and maintaining accurate patient records in accordance with policy.