Part-Time Delivery Driver — Friendly Customer Service

John Lewis Partnership; Horsham; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Night Premium £3.75/h (11pm–6am)

Flexible working

Job summary

John Lewis Partnership’s Waitrose is seeking a Customer Delivery Driver for Horsham. You will start from the store and deliver to customers, offering excellent service and handling substitutions and refunds as needed.

You will also help with stock and store duties when not on the road. The role is part-time (7.5 hours weekly on Sundays 09:30–17:30) with a base pay of £14.31 per hour and a night premium of £3.75 per hour from 22:00–06:00.

Qualifications

• Be 18 or older.
• Hold a full, valid UK manual car licence (B) with no more than 6 penalty points.
• Bring strong people skills and a friendly customer service approach.
• Be prepared for physical work, including lifting crates up to about 18 kg.

Responsibilities

• Start in-store and then be on the road as a friendly Waitrose driver.
• Communicate substitutions or short-dated items and arrange refunds when needed.
• Handle products with care and ensure nothing is charged extra for substitutions.
• Perform a full van safety check and keep to road safety rules.
• Assist the wider CFC team with warehouse tasks when not driving.

Skills

18 or older

Full UK manual driving licence (B)

People skills

Physical work ability (18kg)

Job description

John Lewis Partnership’s Waitrose is seeking a Customer Delivery Driver for Horsham. You will start from the store and deliver to customers, offering excellent service and handling substitutions and refunds as needed.

You will also help with stock and store duties when not on the road. The role is part-time (7.5 hours weekly on Sundays 09:30–17:30) with a base pay of £14.31 per hour and a night premium of £3.75 per hour from 22:00–06:00.