Part-Time Friendly Grocery Delivery Driver

John Lewis Partnership; Stratford-upon-Avon; On-site; GBP 19,000 - 21,000; Part time

Job summary

John Lewis Partnership's Waitrose division seeks a Customer Delivery Driver to bring fresh groceries and a trusted service directly to customers’ doors. The role blends in-store duties with on-road delivery, emphasizing customer care, accuracy, and satisfaction.

Expected to perform physically, maintain high presentation, and support the team in Stratford-upon-Avon. Night premiums may apply; flexible, part-time hours are available.

Qualifications

• Be 18 or older and eligible to work in the UK.
• Hold a full UK manual car driving licence (B) with no more than 6 penalty points.
• Demonstrate strong customer service and friendly approach.
• Willingness to perform physical tasks up to ~18 kg.

Responsibilities

• Be the friendly face for the Waitrose brand while on the road, delivering great service.
• Discuss substitutions, arrange refunds where needed, and keep customers informed.
• Handle products with care and ensure safe deliveries to customers' doors.
• Familiarise yourself with daily routes and conduct vehicle safety checks.
• Support the wider team with in-store or warehouse tasks when not on the road.

Skills

People skills

Customer service

Reliability

Professional appearance

Job description

John Lewis Partnership's Waitrose division seeks a Customer Delivery Driver to bring fresh groceries and a trusted service directly to customers’ doors. The role blends in-store duties with on-road delivery, emphasizing customer care, accuracy, and satisfaction.

Expected to perform physically, maintain high presentation, and support the team in Stratford-upon-Avon. Night premiums may apply; flexible, part-time hours are available.