Part-Time Customer Service & Stock Coordinator

AWD online; Lower Blandford St Mary; Presencial; GBP 17.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee discount platform

Employee Assistance Programmes

Qualification support

Refer a friend incentive

Descripción de la vacante

AWD online is seeking a part-time Customer Service Administrator to join a supportive branch team in Bournemouth, delivering admin, stock coordination and customer service for patients and NHS partners.

The role involves stock re-ordering, order processing, and liaison with patients, NHS staff and suppliers, with 25 hours per week and flexible hours. Benefits include an employee discount platform and assistance programmes.

Formación

• Organised and proactive approach
• Positive, can-do attitude
• Commitment to putting patients and customers first
• Integrity and professionalism
• Team-focused approach
• Commitment to quality and getting things right first time
• Willingness to learn, develop and contribute to business success
• IT literacy

Responsabilidades

• Stock re-ordering and allocation: Manage stock re-ordering, allocation, inventory records and booking stock in and out of the system
• Purchase Documentation: Raise purchase orders, invoices and credit notes
• Job Sheet Processing: Process job sheets and maintain accurate system records
• Patient and Customer Support: Provide face-to-face and telephone support, and contact patients by telephone and SMS regarding collections
• Deliveries and Returns: Organise deliveries, collections and warranty returns
• Branch Reporting and Administration: Support branch reporting and day-to-day administration
• Stakeholder Liaison: Liaise with patients, NHS staff, suppliers and colleagues

Descripción del empleo

AWD online is seeking a part-time Customer Service Administrator to join a supportive branch team in Bournemouth, delivering admin, stock coordination and customer service for patients and NHS partners.

The role involves stock re-ordering, order processing, and liaison with patients, NHS staff and suppliers, with 25 hours per week and flexible hours. Benefits include an employee discount platform and assistance programmes.