Part-Time Customer Service & Stock Administrator

AWD online; Lower Blandford St Mary; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Employee discount platform

Employee assistance programmes

Job summary

AWD online is seeking a Customer Service Administrator in Bournemouth for a 25-hour-per-week role. You will balance administration, customer support and stock coordination to ensure a smooth service for patients and NHS partners.

The position is permanent and offers a pro rata salary with benefits. You will work with a friendly branch team, supporting deliveries, returns and daily stock activity while maintaining accurate records.

Qualifications

• Organised, proactive approach to admin tasks.
• Positive, can-do attitude when supporting patients and NHS partners.
• Commitment to putting patients and customers first in every interaction.

Responsibilities

• Stock re-ordering, allocation, and accurate inventory records.
• Raise purchase orders, invoices and credit notes.
• Process job sheets and maintain system records.
• Provide face-to-face and telephone support to patients and NHS staff.
• Organise deliveries, collections and warranty returns.
• Support day-to-day branch administration and reporting.
• Liaise with patients, NHS staff, suppliers and colleagues.

Skills

Organised

Proactive

Customer focus

Job description

AWD online is seeking a Customer Service Administrator in Bournemouth for a 25-hour-per-week role. You will balance administration, customer support and stock coordination to ensure a smooth service for patients and NHS partners.

The position is permanent and offers a pro rata salary with benefits. You will work with a friendly branch team, supporting deliveries, returns and daily stock activity while maintaining accurate records.