Part-Time Customer Experience Team Member

Oliver Bonas Limited; United Kingdom; Remote; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Pension scheme enrolment

Flexible holiday – 30 days + 5

Job summary

Oliver Bonas Limited is seeking a Team Member for a 28-hour position. You will deliver an exceptional customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

The role involves supporting stock deliveries, health and safety standards, and stock replenishment while maintaining high housekeeping standards. We value friendly, proactive individuals who communicate well, stay organised, and are eager to learn.

Qualifications

• Excellent customer service and a friendly, helpful approach.
• Calm, solutions-focused communication with customers and colleagues.
• Strong listening skills to understand customer needs.
• Organised and able to multitask in a busy store environment.
• Positive, can-do attitude and willingness to learn.

Responsibilities

• Provide a great experience to every customer, meeting service expectations.
• Maintain excellent product knowledge and store standards.
• Communicate clearly with the team to support daily operations.
• Participate in training opportunities and share learnings with colleagues.
• Support stock deliveries, health and safety standards, and stock replenishment.
• Maintain high housekeeping standards in-store and back of house areas.
• Be flexible to support other stores as needed.

Skills

Customer service

Communication

Teamwork

Organisation

Multitasking

Empathy

Job description

Oliver Bonas Limited is seeking a Team Member for a 28-hour position. You will deliver an exceptional customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

The role involves supporting stock deliveries, health and safety standards, and stock replenishment while maintaining high housekeeping standards. We value friendly, proactive individuals who communicate well, stay organised, and are eager to learn.