Part-Time Customer Experience Team Member

Oliver Bonas; Fareham; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Generous staff discount (60%)

Employee assistance programme

Flexible holiday (30→35 days)

Profit-related bonus

Pension auto-enrolment

Refer a Friend incentive

Enhanced parental leave

EDI network & support

Mental Health First Aider

360L eLearning access

Job summary

Oliver Bonas is seeking a Team Member to join our Fareham store on a 22-hour-per-week pattern. You will deliver a fantastic customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

The role emphasizes strong communication, ownership of tasks, and adherence to health and safety and store procedures. Training and development opportunities are provided, with a supportive, friendly team environment.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.
• Adhere to all operational practices and procedures, e.g. stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.

Skills

Great people skills

Excellent customer service

Calm, solutions focused

Genuine interest in people

Natural communication style

Organisation & multi-tasking

Positive & energetic

Resourcefulness & eagerness to learn

Job description

Oliver Bonas is seeking a Team Member to join our Fareham store on a 22-hour-per-week pattern. You will deliver a fantastic customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

The role emphasizes strong communication, ownership of tasks, and adherence to health and safety and store procedures. Training and development opportunities are provided, with a supportive, friendly team environment.