Flexible Hours: Customer-First Store Team Member

Oliver Bonas Limited; Portsmouth; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Pension plan

Flexible holiday – 30/35 days

Annual discretionary bonus

Refer a Friend incentive

Wellbeing support

EDI and Inclusion networks

Mental Health Support

Education and eLearning access

Free in-store refreshments

Job summary

Oliver Bonas in Portsmouth is hiring a Team Member for 24 hours per week. You will provide a great customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

The role requires willingness to adapt to changing patterns, friendly communication, and a proactive approach. OB offers generous benefits and a fun, inclusive environment with opportunities to learn and grow.

Qualifications

• Excellent customer service
• Great people skills
• Calm, solutions oriented
• Strong listening and communication skills
• Organised and able to multitask
• Positive and proactive attitude
• Willingness to learn and develop

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute to team sessions.
• Embrace ownership of tasks and lead by example.
• Adhere to operational practices and procedures (stock deliveries, health and safety, stock takes).
• Maintain high housekeeping standards in-store and back of house areas.
• Support other stores when needed.
• Be aware of store sales targets and performance vs. targets and company figures.
• Know store product best-sellers to aid sales growth.

Job description

Oliver Bonas in Portsmouth is hiring a Team Member for 24 hours per week. You will provide a great customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

The role requires willingness to adapt to changing patterns, friendly communication, and a proactive approach. OB offers generous benefits and a fun, inclusive environment with opportunities to learn and grow.