Part-Time Customer Experience Specialist

First Recruitment Services; Hove; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is looking for a Customer Support Executive to join their team in Hove. This office-based role involves providing exceptional support to customers, handling inquiries via phone, email, and social media, and assisting with scheduling appointments. Ideal candidates will have solid experience in customer service and communication skills. The position is part-time, offering 20–30 hours of work per week, with a salary ranging from £13.33 to £14.62 per hour, alongside generous benefits including annual leave and a pension scheme.

Benefits

Free onsite parking

Pension scheme

31 days annual leave pro rata

Qualifications

• Experience in a busy customer service environment.
• Ability to engage confidently with customers in B2B and B2C settings.
• Experience in a call centre or administrative role is a plus.

Responsibilities

• Communicate with customers via various platforms.
• Respond to customer queries and requests.
• Schedule and manage customer appointments.

Skills

Customer service experience

Communication skills

Teamwork

Job description

A recruitment agency is looking for a Customer Support Executive to join their team in Hove. This office-based role involves providing exceptional support to customers, handling inquiries via phone, email, and social media, and assisting with scheduling appointments. Ideal candidates will have solid experience in customer service and communication skills. The position is part-time, offering 20–30 hours of work per week, with a salary ranging from £13.33 to £14.62 per hour, alongside generous benefits including annual leave and a pension scheme.