Part-Time Customer Care Advisor (Banking)

Lloyds Banking Group; Nottingham; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Pension contribution up to 15%

Annual bonus

Private medical with BUPA

Share schemes

Wellbeing initiatives

22 days' holiday pro rated for part‑t

Parental leave

Job summary

Lloyds Banking Group is hiring for a part-time Customer Support role in Nottingham. You’ll work 24.5 hours per week, including Saturdays, across our branches, providing face-to-face support and guiding customers through digital banking.

Training will be provided, with a clear path to broader group opportunities as you grow your skills. You’ll develop strong customer relationships, demonstrate empathy, and help customers feel confident about their finances and services.

Qualifications

• Minimum of 12 months customer service experience.
• Youll be empathetic and genuine, focusing on helping customers with their finances.

Responsibilities

• Provide face-to-face customer support in branches.
• Assist with everyday banking tasks and guide customers through digital services.
• Build confidence in customers and connect them with suitable products and services.

Skills

Customer service

Relationship building

Empathy

Team player

Job description

Lloyds Banking Group is hiring for a part-time Customer Support role in Nottingham. You’ll work 24.5 hours per week, including Saturdays, across our branches, providing face-to-face support and guiding customers through digital banking.

Training will be provided, with a clear path to broader group opportunities as you grow your skills. You’ll develop strong customer relationships, demonstrate empathy, and help customers feel confident about their finances and services.