Part-Time Customer Adviser — Friendly Financial Services

Newcastle Building Society; Carlisle; On-site; GBP 25,000 - 28,000; Part time

Benefits offered by this job

Bonus scheme

Pension scheme

Annual leave

Life assurance

Income protection

Employee discounts

Gym discount

Job summary

Newcastle Building Society is seeking a Customer Adviser for a part-time role. You will engage with customers face-to-face, listen to their financial needs, and assist with everyday banking tasks including opening savings accounts, processing transactions, and till duties.

A welcoming team environment supports ongoing development. The Society highlights training, progression opportunities, and a focus on community presence on high streets.

Qualifications

• Strong customer service and interpersonal skills.
• Willingness to learn and develop new skills.
• Ability to build rapport and understand customer needs.

Responsibilities

• Greet customers and engage in conversation to understand financial needs.
• Open and set up tills and prepare for the day.
• Process transactions at the counter and support savings account openings.
• Cash up and close the day with accuracy.

Skills

People skills

Listening

Empathy

Team player

Relationship building

Willing to learn

Job description

Newcastle Building Society is seeking a Customer Adviser for a part-time role. You will engage with customers face-to-face, listen to their financial needs, and assist with everyday banking tasks including opening savings accounts, processing transactions, and till duties.

A welcoming team environment supports ongoing development. The Society highlights training, progression opportunities, and a focus on community presence on high streets.