Part-Time Client Experience & Front Desk Administrator

nuffieldhealth; Glasgow; On-site; GBP 72,000 - 88,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health in Glasgow is seeking a Client Services Administrator for a part-time role. You will be the face of the reception, greet visitors and manage client enquiries with a focus on accuracy and warmth.

The role requires excellent IT skills, notably Excel, PowerPoint and Word, and strong multitasking abilities to support the team across administrative tasks. Join our motivated client services team and help maintain smooth journeys for patients, members and customers, delivering high

Qualifications

• Experience in a customer service focused environment.
• Excellent communication skills.
• Proven knowledge of Excel, PowerPoint and Word.

Responsibilities

• Form an integral part of the 'Customer Journey' and will strive to continually review and improve where possible.
• Have strong communication skills with clients and employees both face to face, by telephone and written correspondence.
• As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
• To tour prospective clients around the facilities
• To complete monthly KPIs
• Helping you feel good.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

IT skills

Tools

Excel

PowerPoint

Word

Job description

Nuffield Health in Glasgow is seeking a Client Services Administrator for a part-time role. You will be the face of the reception, greet visitors and manage client enquiries with a focus on accuracy and warmth.

The role requires excellent IT skills, notably Excel, PowerPoint and Word, and strong multitasking abilities to support the team across administrative tasks. Join our motivated client services team and help maintain smooth journeys for patients, members and customers, delivering high