Client Services Administrator

nuffieldhealth; Glasgow; On-site; GBP 72,000 - 88,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health in Glasgow is seeking a Client Services Administrator for a part-time role. You will be the face of the reception, greet visitors and manage client enquiries with a focus on accuracy and warmth.

The role requires excellent IT skills, notably Excel, PowerPoint and Word, and strong multitasking abilities to support the team across administrative tasks. Join our motivated client services team and help maintain smooth journeys for patients, members and customers, delivering high

Qualifications

• Experience in a customer service focused environment.
• Excellent communication skills.
• Proven knowledge of Excel, PowerPoint and Word.

Responsibilities

• Form an integral part of the 'Customer Journey' and will strive to continually review and improve where possible.
• Have strong communication skills with clients and employees both face to face, by telephone and written correspondence.
• As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
• To tour prospective clients around the facilities
• To complete monthly KPIs
• Helping you feel good.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

IT skills

Tools

Excel

PowerPoint

Word

Job description

Client Services Administrator

Barclays Glasgow | Administration | Permanent | Part time

£26,707.20 pro rata

8 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Client Services Administrator to join our team, who is experienced in a customer service focused environment with excellent communication skills. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of excel, PowerPoint and word.

You will meet and greet all our visitors, ensuring the smooth running of the reception with client's journeys as your top priority, excellent customer service is essential in this role.

The Client Services team will deal with client enquiries, appointments and bookings with the highest standard of attention to detail and customer focus.

Responsibilities

• Form an integral part of the 'Customer Journey' and will strive to continually review and improve where possible
• Have strong communication skills with clients and employees both face to face, by telephone and written correspondence.
• As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
• To tour prospective clients around the facilities
• To complete monthly KPIs
• Helping you feel good.

Benefits

• Free gym membership
• Health assessments
• Retail discounts
• Pension options

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.