Client Services Administrator

Nuffield Health; Glasgow; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Glasgow is seeking a Client Services Administrator to join the reception team on a part‑time basis. You will meet and greet visitors, handle enquiries and bookings with a focus on accuracy and friendly service.

Ideal candidates will have strong IT skills (Excel, PowerPoint, Word) and proven customer service experience, with the ability to multitask and work collaboratively with other departments.

Qualifications

• Experience in a customer service environment with excellent communication skills.
• Excellent IT skills with proven knowledge of Excel, PowerPoint and Word.
• Ability to multitask with attention to detail and be flexible.

Responsibilities

• Meet and greet all visitors and manage reception flow.
• Handle client enquiries, appointments and bookings with accuracy.
• Work with other departments to ensure consistent and professional delivery of services.

Skills

Communication skills

Excel

PowerPoint

Word

Customer service

Job description

Barclays Glasgow | Administration | Permanent | Part time

£26,707.20 pro rata

8 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Client Services Administrator to join our team, who is experienced in a customer service focused environment with excellent communication skills. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of excel, PowerPoint and word.

You will meet and greet all our visitors, ensuring the smooth running of the reception with client's journeys as your top priority, excellent customer service is essential in this role.

The Client Services team will deal with client enquiries, appointments and bookings with the highest standard of attention to detail and customer focus.

As our Client Services Administrator you will:

• Form an integral part of the ‘Customer Journey’ and will strive to continually review and improve where possible
• Have strong communication skills with clients and employees both face to face, by telephone and written correspondence.
• As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
• To tour prospective clients around the facilities
• To complete monthly KPIs

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

• free gym membership
• health assessments
• retail discounts
• pension options

Join Nuffield Health and create the future you want, today

It starts with you.