Part-Time Charity Retail Sales & Customer Champion

British Heart Foundation; Tamworth; On-site; GBP 7,000 - 10,000; Part time

Benefits offered by this job

38 days annual leave

Wagestream – early wage access

Health cash plan

Pension employer contribution up to 10

Cycle to work

Job summary

British Heart Foundation in Tamworth is seeking a part-time Sales Assistant to be at the heart of our community charity shop. You will engage customers, merchandise donations, and support the online sales effort on a fast-paced, team-based floor.

The role is 14 hours per week, requires weekend and bank holiday flexibility, and involves some heavy lifting. Previous retail experience isn’t essential; energy, service mindset and teamwork matter most.

Qualifications

• Retail or customer service experience isn’t essential; passion and service focus are valued.
• Able to work weekends and bank holidays on a rota.
• Comfortable with lifting and physical tasks.
• 18+ years old requirement.
• Able to guide volunteers on the shop floor.

Responsibilities

• Engage with customers, providing exceptional service and promoting our charity’s mission.
• Organise and merchandise donated stock creatively to maximise sales potential.
• Collaborate with our E-Commerce team to maximise online sales.

Skills

Customer service

Teamwork

Adaptability

Attention to detail

Sustainability passion

Work under pressure

Tools

POS system

Stock handling

Job description

British Heart Foundation in Tamworth is seeking a part-time Sales Assistant to be at the heart of our community charity shop. You will engage customers, merchandise donations, and support the online sales effort on a fast-paced, team-based floor.

The role is 14 hours per week, requires weekend and bank holiday flexibility, and involves some heavy lifting. Previous retail experience isn’t essential; energy, service mindset and teamwork matter most.