Charity Retail Sales Assistant – Part-Time & Impactful

BRITISH HEART FOUNDATION; Southampton; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

Staff discount

Health cash plan

Pension

Job summary

British Heart Foundation Shirley is seeking a Sales Assistant for a part‑time 6‑hour weekly role in our busy clothing stores. You’ll be at the heart of our charity retail operation, delivering first-class service, handling tills and stock, and helping customers in a fast‑paced environment seven days a week.

You will work as part of a team with autonomy, covering weekends and bank holidays as needed. No prior retail experience is essential, but energy, enthusiasm and commitment to sustainability

Qualifications

• Previous retail experience isn’t essential.
• Passion, energy and the ability to deliver the very best customer service.
• Confident within a team and able to guide volunteers on the shop floor.
• Able to work well under pressure and on your own initiative in a dynamic environment.
• Attention to detail and a customer-focused mindset.

Responsibilities

• Engage with customers, delivering exceptional service and supporting the charity’s mission.
• Assist with sorting donations and merchandising stock to maximise sales.
• Collaborate with the E‑Commerce team to boost online sales.
• Act as Keyholder when needed, keeping the store running smoothly and customers supported.

Skills

Customer service

Teamwork

Communication

Attention to detail

Tools

Till

PC

Smartphone

Email

Job description

British Heart Foundation Shirley is seeking a Sales Assistant for a part‑time 6‑hour weekly role in our busy clothing stores. You’ll be at the heart of our charity retail operation, delivering first-class service, handling tills and stock, and helping customers in a fast‑paced environment seven days a week.

You will work as part of a team with autonomy, covering weekends and bank holidays as needed. No prior retail experience is essential, but energy, enthusiasm and commitment to sustainability